Precedents database
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3.6 Internal quality assurance and professional conduct – PKA – Partial compliance (2024) internal QA,
PKA
Application Renewal Review Targeted, coordinated by ENQA Decision of 04/04/2024 Standard 3.6 Internal quality assurance and professional conduct Keywords internal QA, Panel conclusion Compliance Clarification request(s) – RC decision Partial compliance “41. In its Change Report Decision (of 2022-11-25), the Register Committee considered the reported change on the newly established body, the Quality Council, and expressed concern with the current proposal of an open-ended regulation that would affect the operability and independence of the Quality Council.
42. While the panel was unable to address concerns with the current proposal of an open-ended regulation that would affect the operability and independence of the Quality Council, it noted that the PKA’s President maintains a supervisory role in the internal quality management system of the agency (by being responsible for supervision of the internal quality management system (IQMS) and in appointing a Quality Management System.
43. The Register Committee found that the current proposal for Quality Council (based on Statutes articles 11a & 15a) could have far reaching consequences, while also noting the organisational issues highlighted under ESG 3.3.
44. The Committee was also made aware of possible conflict of interest scenarios (1) where the Chairs of Section may participate in the discussion of the Presidium, even if they have been part of assessments they have previously prepared and (2) where the Chair of the Appeals Body may vote on resolutions adopted by the Presidium which may be later considered by the Appeals Body. The Register Committee found that this setup lacks the appropriate checks and balances and may affect the integrity of PKA’s activities. The Committee could not understand why PKA has not set up a system that would allow the recusal from the discussion or the possibility for restricting the participation (to no voting rights) of those that could be in a conflict of interest scenario.
45. In its additional representation, PKA informed that the responsibility for establishing the Quality Council will be with the Presidium and no longer solely with the President.
46. Furthermore, PKA committed to introduce provisions stipulating that members of the Presidium participating in programme evaluation procedures or preparing a review in the opinion-giving processes, shall be excluded from voting on those procedures.
47. In its additional representation, PKA clarified that the participation and voting rights of the Chair of the Appeals Body in the Presidium is based on the provisions of the Higher Education Act and PKA’s Statutes. PKA clarified that the Chair of the Appeals Body participates only in the part of the meetings where motions for reconsideration of assessment of opinions are discussed and votes only on this matter.
48. Furthermore, PKA clarified that the Chair of the Appeals Body does not take part in the proceeding assessments of opinions that may become object of applications for reconsideration, nor do they vote on such matters.
49. In the additional documentation (of 2024-03-28), PKA reported that the following statutory changes have been made: (a) The responsibility for establishing the Quality Council will be with the Presidium rather than solely with the President; (b) The members of the Presidium participating in the programme evaluation procedures or preparing a review in the opinion-giving processes, shall be excluded from voting on the decisions resulting from those procedures.
50. While the Register Committee welcomed the changes taken by PKA, it underlined that the issues outlined before remain to be addressed and subsequently to be considered and review by an external review panel in order to determine their implementation in practice.
51. The Register Committee therefore could not follow the review panel’s judgment of compliance and found that PKA complies only partially with ESG 3.6.”
Full decision: see agency register entry
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3.6 Internal quality assurance and professional conduct – ARACIS – Compliance (2023) internal quality assurance (IQA) system not implemented
ARACIS
Application Renewal Review Targeted, coordinated by ENQA Decision of 12/12/2023 Standard 3.6 Internal quality assurance and professional conduct Keywords internal quality assurance (IQA) system not implemented Panel conclusion Compliance Clarification request(s) – RC decision Compliance “15. In its past decision the Register Committee found that the internal quality assurance (IQA) system had not been implemented at that time. In particular it found that the IQA had yet to prove its role in supporting the internal activity of its speciality commissions and in providing the agency with a sound basis for reviewing and improving the effectiveness with which it works.
16. The Register Committee noted from the detailed analysis of the review repot that ARACIS has set up a functional internal QA system including relevant documentation, structures and personnel. Having considered the evidence presented, the Committee can follow the panel’s conclusion that ARACIS now complies with the requirements of standard 3.6.”
Full decision: see agency register entry
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3.6 Internal quality assurance and professional conduct – ANVUR – Compliance (2025) Internal QA not sufficiently systematised and formalised
ANVUR
Application Initial Review Full, coordinated by ENQA Decision of 14/03/2025 Standard 3.6 Internal quality assurance and professional conduct Keywords Internal QA not sufficiently systematised and formalised Panel conclusion Compliance Clarification request(s) Panel (01/10/2024)
RC decision Compliance “33. The Register Committee noted that ANVUR is in the process of expanding and implementing a diverse set of internal quality assurance processes. For the Committee, it was not clear how far has the agency reached in this process of developing their IQA system and, therefore, it sought further clarification from the panel.
34. The review panel explained that even though ANVUR conducts its internal QA procedures regularly and effectively, including collection, analysis and reaction to the feedback of its stakeholders, it is yet to develop a structured and systematic framework for its internal QA processes.
35. The Register Committee could therefore follow the panel’s conclusion that the agency complies with the standard. The Committee, however, emphasised the panel’s recommendation to ensure that internal quality assurance of ANVUR should be systematised and formalised, leading to a more coherent and consistent approach.”
Full decision: see agency register entry
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3.6 Internal quality assurance and professional conduct – ACCUA – Partial compliance (2024) internal quality asssurnace system
ACCUA
Application Renewal Review Full, coordinated by ENQA Decision of 27/11/2024 Standard 3.6 Internal quality assurance and professional conduct Keywords internal quality asssurnace system Panel conclusion Compliance Clarification request(s) – RC decision Partial compliance “23. In its last decision, the Register Committee found the agency to be partially compliant due to the lack of development and proper implementation of its internal quality assurance system.
24. The Register Committee understood, from the panel analysis, that the agency has made a significant progress, by introducing a number of internal mechanisms, reviewing policies, procedures and guides. The panel noted that, however, the agency does not yet have a full internal quality assurance system in place, but intends to work on this in the coming period.
25. While the Register Committee welcomed the progress made by the agency. The Committee noted that, however, a well-rounded internal quality assurance system that synchronises the newly introduced tools is yet to be set. Therefore, the Register Committee could not follow the panel’s judgement and found the agency to be partially compliant with the standard.”
Full decision: see agency register entry