Precedents database
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2.5 Criteria for outcomes – NCEQE – Partial compliance (2024) Inconsistent use of tools for decision making; Consistency in the interpretation of the agency’s criteria
NCEQE
Application Renewal Review Full, coordinated by ENQA Decision of 27/11/2024 Standard 2.5 Criteria for outcomes Keywords Inconsistent use of tools for decision making; Consistency in the interpretation of the agency’s criteria Panel conclusion Partial compliance Clarification request(s) Panel (28/05/2024)
RC decision Partial compliance “The Register Committee learned that, out of 24 applications concluded between
2022 and 2024, the final conclusions on the standards differed from those
proposed by the panels in four cases – three of which occurred in
2024. This
trend resulted in either more or less favourable outcomes for the concerned
higher education institutions.The Committee could not understand, without a panel insight, whether
the increased discrepancy between the panels’ and the Authorisation
Council’s conclusions occurring after the site visit (2023-11-05) steams from
the (im)proper use of the tools for consistent application of agency’s criteria
or other external factors (see more in ESG 3.3)”
Full decision: see agency register entry
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2.5 Criteria for outcomes – CTI – Compliance (2024) Lack of clear deliberation rules
CTI
Application Renewal Review Targeted, coordinated by ENQA Decision of 02/07/2024 Standard 2.5 Criteria for outcomes Keywords Lack of clear deliberation rules Panel conclusion Compliance Clarification request(s) – RC decision Compliance “7. In its last decision for renewal of registration (of 2019-11-05), the Register Committee found that CTI only partially fulfilled the requirements of the standard as the consistency in their decision making was not always assured - the Committee noted a lack of clear deliberation rules detailing the basis upon which specific decisions were made.
8. The Register Committee noted that CTI has introduced a new tool for ensuring consistency in its decision making – a deliberation table, used for synthesizing the panel assessments. Furthermore, the Committee understood from the analysis of the panel that the deliberation tables ensure consistency in the decision making process and make the review process more transparent.
9. Following the recent developments regarding the introduction of the new tool and its impact on consistency of the outcomes of CTI, the Register Committee was able to concur with the panel's conclusion, and found that now the agency complies with the standard.”
Full decision: see agency register entry
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2.4 Peer-review experts – EQ-Arts – Compliance (2021) student involvement
EQ-Arts
Application Initial Review Focused, coordinated by ECA Decision of 18/03/2021 Standard 2.4 Peer-review experts Keywords student involvement Panel conclusion Substantial compliance Clarification request(s) – RC decision Compliance “9. The review panel's report contained no analysis of the factors that led to that departure from EQ-Arts' own policies, but confirmed that all reviews since December 2018 have included students (8 reviews in 2019 and 1 in 2020); the panel further elaborated on EQ-Arts approach to recruiting and training experts.”
Full decision: see agency register entry
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2.4 Peer-review experts – ECAQA – Partial compliance (2023) Lack of meaningful involvement of students in panels
ECAQA
Application Initial Review Full, coordinated by ENQA Decision of 03/03/2023 Standard 2.4 Peer-review experts Keywords Lack of meaningful involvement of students in panels Panel conclusion Compliance Clarification request(s) – RC decision Partial compliance “ECAQA involves a variety of stakeholders in the composition of panels, including students. The Committee learned that, in practice, the student reviewers were not always offered the training provided for the other panel members – such conditions made their involvement in some of the reviews nominal in the panel's view.The Register Committee found that despite the formal involvement, ECAQA's approach did not ensure meaningful participation of students in all review panels”
Full decision: see agency register entry
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2.4 Peer-review experts – ACQUIN – Partial compliance (2021) Strength of the training for reviewers
ACQUIN
Application Renewal Review Full, coordinated by ENQA Decision of 13/12/2021 Standard 2.4 Peer-review experts Keywords Strength of the training for reviewers Panel conclusion Substantial compliance Clarification request(s) – RC decision Partial compliance “The training for experts relies mainly on sending materials to the experts and their self-
preparation and group briefings at the beginning of the review”
Full decision: see agency register entry
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2.4 Peer-review experts – ACPUA – Partial compliance (2021) Involvement of students in panels
ACPUA
Application Renewal Review Full, coordinated by ENQA Decision of 15/10/2021 Standard 2.4 Peer-review experts Keywords Involvement of students in panels Panel conclusion Full compliance Clarification request(s) – RC decision Partial compliance “The Register Committee learned that the absence of student
members in the panels in the two activities is due to the specificity of the
processes; the procedures focus on quantitative indicators on teaching
offering and the human, material and financial resources. The Committee, however, understood that the process goes beyond a
purely technical check of numbers, as it generally involves other experts also
making a qualitative assessment. The Committee could not agree with the
panel’s conclusion that the “student perspective could not add any value” in
those procedures and considered that the students’ views could offer an
important insight into the matters under observation in both activities”
Full decision: see agency register entry
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2.4 Peer-review experts – ACSUCYL – Compliance (2020) student involvement
ACSUCYL
Application Renewal Review Full, coordinated by ENQA Decision of 22/06/2020 Standard 2.4 Peer-review experts Keywords student involvement Panel conclusion Substantial compliance Clarification request(s) Panel (18/03/2025)
RC decision Compliance “The review panel noted that “when the nature of the assessment in question so requires, every effort is made to include non-academic experts [...] as well as students who are experienced in quality assessment in higher education“ (ERR, p. 39). As the Register Committee found the analysis unclear as to whether students are consistently involved in all ACSUCYL’s review panels, the Committee asked the panel for further clarifications. The panel explained that all evaluation procedures within the scope of the ESG include one student member. The panel further added that students are regarded as equal members of peer review expert panels.”
Full decision: see agency register entry
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2.4 Peer-review experts – QQI – Compliance (2019) Panels composition
QQI
Application Renewal Review Full, coordinated by ENQA Decision of 05/11/2019 Standard 2.4 Peer-review experts Keywords Panels composition Panel conclusion Full compliance Clarification request(s) – RC decision Compliance “In its 2016 decision on QQI's Substantive Change Report, the Register Committee flagged for attention the composition of QQI expert panels.The Register Committee noted that some specific QQI processes do not use traditional expert panels, but are based on desk assessments or dialogues by QQI staff, followed by subsequent decisions where applicable. The Committee noted that the decision-making bodies include all perspectives that are otherwise required to be on a panel.The Committee further noted that wherever panels are deployed their composition complies with the standard. The Register Committee therefore concluded that the flag was addressed and concurred with the panel's conclusion that QQI complies with the standard.”
Full decision: see agency register entry
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2.4 Peer-review experts – CTI – Compliance (2019) Involvement of students in panels.
CTI
Application Renewal Review Full, coordinated by ENQA Decision of 05/11/2019 Standard 2.4 Peer-review experts Keywords Involvement of students in panels. Panel conclusion Full compliance Clarification request(s) – RC decision Compliance “In its previous decision the Register Committee flagged CTI’s involvement of students in some of its review panels. The Register Committee noted that CTI works together with the French engineering students’ association, to ensures that CTI systematically nominates student experts in all its regular programme evaluations. The review panel also confirmed that in its CeQuInt evaluations, CTI’s panel include among its four experts also a student. ”
Full decision: see agency register entry
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2.4 Peer-review experts – NCEQE – Compliance (2019) Panels composition
NCEQE
Application Initial Review Full, coordinated by ENQA Decision of 19/06/2019 Standard 2.4 Peer-review experts Keywords Panels composition Panel conclusion Substantial compliance Clarification request(s) Agency (06/06/2019)
RC decision Compliance “The review panel learned that in cases where expert panels are employed for follow-up and case-based monitoring procedures their composition is not clearly defined. The Register Committee therefore asked the agency for further clarifications. The agency explained (see letter of 06/06/2019)) that its guidebook on follow-up procedures define the composition of panels for both follow-up and case-based monitoring procedures. The agency stated that it ensured that a student representative is included in the composition of the expert panel for both procedures.The Register Committee therefore concurred with the panel’s judgment that NCEQE is compliant with ESG 2.4.”
Full decision: see agency register entry
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2.4 Peer-review experts – Unibasq – Compliance (2019) Involvement of students in review committees
Unibasq
Application Renewal Review Full, coordinated by ENQA Decision of 05/11/2019 Standard 2.4 Peer-review experts Keywords Involvement of students in review committees Panel conclusion Substantial compliance Clarification request(s) – RC decision Compliance “In the previous review this standard was flagged due to the fact that the regular involvement of students on all review committees was yet to become practice.The Committee noted that steps have been taken in order to ensure regular involvement of students. Participation of students in evaluation procedures isguaranteed by the Basque Country Act 13/2012.The Register Committee therefore concluded that the flag has been addressed and concurred with the panel's conclusion that Unibasq (substantially) complies with the standard”
Full decision: see agency register entry
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2.4 Peer-review experts – FIBAA – Partial compliance (2022) training of experts & pool of experts limited
FIBAA
Application Renewal Review Full, coordinated by ENQA Decision of 07/02/2022 Standard 2.4 Peer-review experts Keywords training of experts & pool of experts limited Panel conclusion Substantial compliance Clarification request(s) – RC decision Partial compliance “The panel noted that FIBAA uses several videos and Power Point presentations to provide training for the experts, but critically remarked that there is not a face-to-face training and no clear obligation for experts to undertake such a training (or supervision on it) prior to an accreditation or certification procedure. The training is done on a voluntary basis. The review panel also underlined that the training materials for the English-speaking experts may not be as comprehensive as those received by German-speaking experts.
In its analysis the review panel also noted that the number of international experts in the pool of experts to be rather limited given FIBAA’s international profile and that there is minimal rotation and renewal among the experts.
Considering the above mentioned shortcomings, the Register Committee cannot follow the panel’s conclusion on (substantially) compliant but finds that FIBAA complies only partially with ESG 2.4.”
Full decision: see agency register entry
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2.4 Peer-review experts – ZEvA – Partial compliance (2022) monitoring expert training, experts trained by other agencies
ZEvA
Application Renewal Review Full, coordinated by ENQA Decision of 14/03/2022 Standard 2.4 Peer-review experts Keywords monitoring expert training, experts trained by other agencies Panel conclusion Substantial compliance Clarification request(s) – RC decision Partial compliance “19. In addition,the review panel noted that the proportion of experts who take part in training had increased, but not sufficiently in the panel's view. The panel also considered that the process for recruitment and selection of experts was largely informal.
20. The Register Committee welcomed the newly introduced systematic monitoring of experts' training and prior experience, as explained in ZEvA's representation. The Committee agreed that ZEvA may of course rely on experts who were previously trained by other agencies operating in Germany.
21. At the same time, the Committee considered that 50% was not a very ambitious goal for the share of formally trained experts. Moreover, the Committee had some doubts whether prior experience should be considered entirely equal to a formal training.
22. While the Register Committee welcomed that the involvement of students was now ensured and that ZEvA is taking steps to enhance the formal training of experts, the Committee considered that the level of formal expert training remained weak to date. The Register Committee was therefore unable to concur with the panel, but considered that ZEvA only partially complies with the standard.”
Full decision: see agency register entry
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2.4 Peer-review experts – NOKUT – Partial compliance (2018) student involvement in pilot procedures
NOKUT
Application Renewal Review Full, coordinated by ENQA Decision of 06/12/2018 Standard 2.4 Peer-review experts Keywords student involvement in pilot procedures Panel conclusion Full compliance Clarification request(s) – RC decision Partial compliance “The Register Committee noted that there was no systematic inclusion of students in all expert groups for initial, paper-based accreditation as yet, but that the inclusion of students in these expert groups was currently piloted.[…] the Register Committee concluded that the flag has only been partially addressed so far, pending the pilot advancing to become a full regular part of the process.. The Committee further noted that there were no students included in the panel for the pilot on Combined Education and Research Evaluations, but appreciated that the panel was confident that students would be involved in case this activity became permanent.”
Full decision: see agency register entry
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2.4 Peer-review experts – NEAA – Compliance (2018) Nomination of students in expert panels
NEAA
Application Initial Review Full, coordinated by ENQA Decision of 13/06/2018 Standard 2.4 Peer-review experts Keywords Nomination of students in expert panels Panel conclusion Substantial compliance Clarification request(s) Panel (30/05/2018)
RC decision Compliance “The Register Committee, however, noted that there might remain a residual risk of influence as long as higher education institutions could de facto exercise a veto right in the nomination of students to the NEAA pool of experts. While not impeding the agency's compliance with the standard (nor with standard 3.3) the Register Committee consider that NEAA should be mindful of that issue (also in regard to operational independence under standard 3.3).”
Full decision: see agency register entry
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2.4 Peer-review experts – AI – Compliance (2016) Involvement of external experts
AI
Application Renewal Review Full, coordinated by ENQA Decision of 03/12/2016 Standard 2.4 Peer-review experts Keywords Involvement of external experts Panel conclusion Full compliance Clarification request(s) – RC decision Compliance “In its decision of inclusion Register Committee flagged the involvement of external experts in initial accreditation.The Register Committee noted that the accreditation panels of AI now include at least three members and consist of professional experts with higher education experience and a student for each procedure. ”
Full decision: see agency register entry
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2.4 Peer-review experts – THEQC – Compliance (2021) student involvement
THEQC
Application Initial Review Full, coordinated by ENQA Decision of 18/03/2021 Standard 2.4 Peer-review experts Keywords student involvement Panel conclusion Substantial compliance Clarification request(s) Agency (09/10/2020)
Panel (25/10/2020)
RC decision Compliance “ the Register Committee noted that students were not always listed among the peer-review experts. The Register Committee has therefore asked the panel whether it was aware of such exceptions and whether it was given any explanation.
The panel explained that the involvement of students was piloted only in 2018 and that it became part of THEQC’s procedure in the academic year 2019-20 (following the set-up of the agency’s Student Commission in October 2019). The panel was assured by those that it spoke to, including the student representatives, that it was now THEQC’s policy to include students on all review panels.
The Register Committee welcomed the panel’s explanation, but noted that students were not listed among the peer-review team members in a number of evaluations carried out in 2019 (e.g. Alanya University, Atashehir University, Şırnak University, Hakari University, Ataşehir Adıgüzel Meslek Yüksek Okulu, Muş Alparslan).”
Full decision: see agency register entry
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2.4 Peer-review experts – QANU – Partial compliance (2019) Student involvement in panels
QANU
Application Renewal Review Focused, coordinated by ENQA Decision of 19/06/2019 Standard 2.4 Peer-review experts Keywords Student involvement in panels Panel conclusion Substantial compliance Clarification request(s) – RC decision Partial compliance “The Register Committee noted that QANU has, since its last review, taken steps towards the inclusion of students in the assessment of research units/PhD programmes. QANU agreed with VSNU, KNAW and KWO (the organisations who developed the Standard Evaluation Protocol for these assessments) to include students on the experts panels in the form of a pilotscheme, starting in
2019. The Register Committee found that QANU has so far finalised one assessment of a research unit/PhD programme in 2019 (report published as of 15 March 2019), but that the expert panel for that review did not include a student.While the Register Committee recognised and welcomed the clear stepstaken by QANU so far, it considered that the involvement of students on research unit/PhD assessment panels is so far at the stage of a pilot and notyet implemented in practice. The Committee was therefore unable to concur with panel’s conclusion of (substantially) compliant but found that QANU stillcomplies only partially with ESG 2.4. The Register Committee further underlined the review panel’s recommendation to ensure that students become a constituent element of the research units/PhD programme assessments panels. The Committee further added that students involvement should not be limited to the assessment of specific aspects, but that they are to be fully involved along all expert panel members.”
Full decision: see agency register entry
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2.4 Peer-review experts – AKKORK – Partial compliance (2020) student involvement; Mismatch between number of experts enlisted in the reports and number of experts required according to agency’s review methodology; Unavailability of some reports
AKKORK
Application Renewal Review Full, coordinated by ENQA Decision of 22/06/2020 Standard 2.4 Peer-review experts Keywords student involvement; Mismatch between number of experts enlisted in the reports and number of experts required according to agency’s review methodology; Unavailability of some reports Panel conclusion Substantial compliance Clarification request(s) – RC decision Partial compliance “The Register Committee flagged AKKORK’s involvement of students in its previous decision of inclusion. The panel received confirmations during its multiple interviews that all of AKKORK’s peer review expert groups now included a student member.
The panel’s findings nevertheless show inconsistencies in the number of experts, listed by AKKORK in its published reports and the number of experts expected to be involved according to AKKORK’s own methodology. In particular, the review panel expressed concerns about the use of single experts for professional-public accreditations, although it was told that not all panel members were in fact listed in the prepared reports. The panel therefore concluded that while the formal procedure in the composition of review panel was met on paper, the practice differed. The Register Committee noted from AKKORK’s additional representation that its procedures are published, but noted that the above raised concerns were not addressed and remain unresolved. The Register Committee noted from the statement by the agency - in its further information on the report and additional representation - that the links have been checked and all review panel members are now listed in the published reports. Following a check of the agency’s website, the Register Committee found that a number of reports still have broken links (see the agency’s Register of programmes, under the Russian version of its website). ”
Full decision: see agency register entry
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2.4 Peer-review experts – NCPA – Compliance (2020) learners in non-traditional higher education provision
NCPA
Application Renewal Review Full, coordinated by ENQA Decision of 16/03/2020 Standard 2.4 Peer-review experts Keywords learners in non-traditional higher education provision Panel conclusion Substantial compliance Clarification request(s) Panel (18/03/2025)
RC decision Compliance “While the panel underlined the different status of "listeners", as opposed to “students”, who enrol into these programmes, the Register Committee considered that the institutions and programmes in question were part of the higher education system and their accreditation thus within the scope of the ESG; this was also NCPA's own assessment at eligibility stage.
While the panel considered that, in light of the small number of these accreditations, a stricter judgement had “overstretched” the relevance of the matter, the Register Committee considered that this was not only a matter of numbers. The practice at the time of review meant that two types of accreditations did not fully comply with the standard.
In its additional representation, NCPA explained that it had revised the corresponding regulations and now required the presence of a “listener” (i.e. a student/learner enrolled in a further professional education programme, see above) on the expert panels. [...]
The Register Committee therefore considered that the issue has been addressed and was now able to concur with the panel’s conclusion that NCPA complies with the standard.
”
Full decision: see agency register entry